Can’t remember my password, how can I reset it?

On the login form you will see a link on the right hand of the password textbox, you have to click on the Forgot it? link.

Reset password link

Reset password link

You will be redirected to a form where you must provide your username (your email), after clicking on the I forgot my password button, you will receive a message with instructions to reset your password.

Once your password is updated you also need to change your shell client password. To do so, open a command line terminal and move inside the shell client folder, then type the following command:

$ . start-rep-shell -t update_password
Shell client utilities
Enter your new password: ******
Enter new password again: ******
Password has been changed